Privacy Policy

Privacy Policy

At Sofia Boutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following information:

  • Full name

  • Postal address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website activity and browsing behavior

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order updates and relevant communications

  • Improve our website, products, and services

  • Analyze website performance and user experience

  • Comply with legal and regulatory obligations

Sharing Your Information

We only share your personal information when necessary to operate our business or comply with legal requirements. This may include:

  • Payment service providers

  • Shipping and delivery partners

  • Legal authorities when required by applicable law

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly

  • Improve your browsing experience

  • Analyze website traffic and user behavior

  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request the deletion of your personal data

  • Object to or restrict the processing of your data

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: Sofia Boutique

Email: info@sofiaboutique.co