Shipping and Delivery

We do everything we can to deliver your order as quickly and reliably as possible. You will find all information relating to our shipping and delivery policy in this document.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email containing tracking information.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during periods of high demand or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. Therefore, customs duties may apply depending on the destination country.

Shipping Costs

Shipping costs are indicated at checkout. They depend on the weight, destination, and selected shipping method.

Responsibility During Shipping

If tracking information indicates that the package has been delivered, responsibility lies with the customer.
Please carefully verify your delivery address; any errors must be reported to us within 24 hours of placing the order.

Contact

For any questions regarding shipping, you can contact us at:

info@sofiaboutique.co

Important Note: In Canada, it is mandatory to mention that the customer is responsible for any possible customs charges when the product comes from outside the EU (as is the case from China), so this section is essential to avoid claims.

Shipping and Delivery