How can I contact you?

If you have a problem or a question, visit our contact page to get in touch with our customer service team. We are here to help you quickly.

What is the return policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the responsibility of the buyer. Approved refunds will be issued via the original payment method .

How can I track my order?

Once your order has been confirmed, you will receive an email with your order number . Use this to track your order at any time.

Do you have a sizing chart?

Yes! You can find a detailed sizing chart on every product page to help you choose the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

How long does shipping take?

Standard shipping across Canada typically takes 3 to 7 business days , depending on your location. Once your order is dispatched, you will receive a tracking link via email to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and secure local payment options at checkout.

What should I do if I receive a damaged or incorrect item?

We are so sorry if this happened! Please email our customer service team within 48 hours of receiving your package with your order number and a photo of the item. We will make it right and send you a replacement immediately at no extra cost.